In the daily operations of a gym, there are always a bunch of processes that cost considerable time to perform. Running a gym does not end with buying a bunch of fitness equipment and hiring a couple of trainers.
If you thought that the gym staff spends all of their time working out and training other people, you have obviously never been a gym employer. They spend so much time in the office trying to deal with all the gym management tasks like you wouldn’t believe!
It encompasses various tasks such as the creation and management of schedules, membership renewals, the processing of invoices, and others activities. Luckily, with the help of modern technology, a lot of these processes can be automated, saving valuable time for you and your staff. In many of the top gyms, like Akasha London, process automation using gym management software has been proven to be more effective and helps save many hours a week. This helps in cutting a huge chunk of time spent on performing menial and rote tasks.
This in turn opens up more opportunities for your business as more time can be devoted to growing the business and coming up with new initiatives.
Sounds like something you need? If so, let’s take a look at how gym management software benefits your business and how automation can prove to be essential to the success of your gym.
1. Online Scheduling software
Why bother to schedule appointments through calls and maintain a portfolio with the proper time frame when all of it can be finished through a couple of clicks on your laptop.
2. Email and SMS Automation
Never ever forget to send another email or SMS to your customers. After all, a gym is all about providing a better lifestyle for your customers by cultivating a proper flow of communication and understanding.
3. Built in CRM
Customer Relationship Management helps you stay connected to customers, helps streamline processes and improve profitability.
A CRM system records customer contact information such as email, telephone, social media profile and their various preferences. It improves customer relationship management by creating a 360° view of the customer, capturing their interactions with the business, and by surfacing the information needed to have better conversations with customers.
4. Membership Management
Managing the membership of customers has never been easier. Easily store and edit member information in a database by creating, renewing, upgrading and downgrading memberships with utmost ease.
5. Access Control
Accessing the database, giving the employees varying degrees of clearance, encapsulating the information that the customer wants. A gym management software takes care of all that.
6. Payment Processing and Reporting
The presence of a gym management software makes it absolutely easy to integrate the payments with the membership list. A hassle free way to ensure a smooth and easy method of keeping track of payments. A gym management software should also boast in-built reporting features that let you analyze your performance metrics and let you know where you and your team need to improve.
7. Easy integrations
An efficient Gym management software provides a smooth and easy way to integrate with your favorite business tools that helps in other factors of your business as well.
A live chat tool should be able to connect with all software that are pivotal to your daily operations. It should integrate with your existing CRM software to manage lead and nurture them, your appointment scheduling software to offer great customer support, and other business-critical apps.
Wondering where to get a full fledged and a hassle free solution for your gym management purposes? Look no more.
GoSchedule is a cloud-based appointment scheduling software which helps small businesses to streamline their customer support processes and grow easily. If you are looking for an easy-to-use, intuitive appointment scheduling software with a host of features to boot, we’re right here.